Swing Products Return Policy
These products are made-to-order; therefore, returns are not accepted. However, you are entitled to a replacement, repair, refund, or credit should an item become damaged during shipping.
If your product becomes damaged during shipping, make sure to keep all packaging and containers intact. Please take pictures and contact us immediately for a resolution.
Swing Accessories Return Policy
Swing accessories such as hanging kits and hardware may be returned within 14 days of the delivery date. The items must be returned in unused condition with all of the original packaging and contents. However, the buyer pays for all shipping costs. Once the item is returned, refunds are issued minus any shipping charges incurred plus a $15 restocking fee.